Frequently asked questions about Time by Luxmuralis
Our Luxmuralis FAQ page aims to answers all your questions about visiting Norwich Cathedral for Time by Luxmuralis in October 2026.
For more details about Time by Luxmuralis click here.
Yes, Time by Luxmuralis is the perfect experience for all the family and there are no upper or lower age limits. Please be mindful that loud sounds are part of the experience.
The building will be in darkness, except for projected light displays and accompanying music/sounds which will guide you along the route.
There is level access into and around the building and there is a lift available where necessary.
Yes, you are very welcome to sit down to take in the experience but please be mindful of others and keep walkways clear.
No, you will need to keep your buggy and belongings with you at all times. There is level access throughout the experience.
Yes, this exhibition includes loud sounds and music. Those with hearing sensitivities are welcome to bring ear defenders.
Yes. Please note that the moving/flashing images may potentially trigger seizures for people with photosensitive epilepsy.
Toilets will be available close to the Cloister entrance to Time by Luxmuralis. Please note these will be the only toilets open throughout the evening.
Yes. This is a ticketed event and tickets have now all sold out.
This event has now sold out but ticket prices were:
Adults (age 16+) £10
Children (age 4-15) £5
Family ticket (up to two adults and three children) £25
Under 4s are free
Under 16s must be accompanied by an adult.
Please note that booking fees apply and tickets are non-refundable and cannot be moved to another day or time.
Where ticket links are provided, Norwich Cathedral cannot be held responsible for the content of, or transactions that take place on, external websites.
A discounted family ticket offers the best value. It costs £25 and grants entry for two adults and up to three children.
All those aged under 16 must be accompanied by an adult.
At the entry point, parents or responsible adults will be offered wristbands for their children which they can write their contact details on in case they are separated.
We are pleased to offer a free essential companion ticket to people with a disability who would be unable to attend without an essential companion. Please email events@cathedral.org.uk for further details.
There will be an accessible route into the experience and the Cathedral's stewards will also be on hand to provide assistance.
If you have an accessibility question, please email events@cathedral.org.uk
On Friday 30 October, Time by Luxmuralis will be opening at the earlier time of 4.45pm and the first half an hour will have a quieter soundscape and a limited number of visitors so that those needing more space and a calmer environment can enjoy the experience.
Please note tickets for this event have now sold out.
Tickets for this event have now sold out.
Tickets for this event have now sold out and there will be no tickets available to purchase on the door.
Once you have completed your booking, you will receive an email to the address you provide when placing your order.
Please take care to ensure you have entered your email address correctly. Please also check your spam/junk folder if your tickets have not arrived in your inbox.
This email will include your tickets. Please ensure you bring your booking confirmation email with QR code/tickets with you when you attend. Upon arrival you will need to either show your tickets on your mobile device or a paper copy.
As long as you can show your tickets on your mobile, there is no need to print your booking confirmation.
Early entry will not be permitted. If you are running late, our stewards will make every effort to allow access but this cannot be guaranteed.
The start time on your ticket is the time from which entry is expected to begin for those booked into your chosen time slot but it may not be the time that everybody enters. Please be aware that, due to the popularity of this event, there may be some queuing and we thank everyone for their patience with this.
Our team will be working hard to ensure that everyone is admitted as quickly as possible.
The start time on your ticket is the time from which entry is expected to begin for those booked into your chosen time slot but it may not be the time that everybody enters.
Please be aware that, due to the popularity of this event, there may be some queuing outside and we thank everyone for their patience with this. Please be mindful of likely weather conditions in October.
Please aim to arrive no earlier than 15 minutes before your time slot as you will not be able to enter any earlier than the time on your ticket.
Please enter the Cathedral Close via the Ethelbert Gate next to Zizzi restaurant on Tombland.
The entrance point for Time by Luxmuralis is via the Cloister. Follow the signage on arrival at the Cathedral Close.
You will leave via the Hostry building.
* Please note you will not be able to enter the experience via the Hostry or West End of the Cathedral. *
Visits to Time by Luxmuralis are expected to last on average 45 minutes but you are welcome to take your time exploring the installations.
The last entry slot each night is at 8pm.
The start time on your ticket is the time from which entry is expected to begin for those booked into your chosen time slot but it may not be the time that everybody enters. Please be aware that, due to the popularity of this event, there may be some queuing and we thank everyone for their patience with this.
Please note exploring the Time by Luxmuralis experience is expected to take about 45 minutes and the illuminations will end once the last visitors leave the Cathedral.
Yes, filming and photography is permitted throughout the experience for personal use only. However, tripods and flash are not allowed, and we ask all visitors to be considerate of others enjoying the experience.
If you are taking images to share on social media don’t forget to tag us:
Facebook: @NorwichCathedral
Instagram: @norwich_cathedral
Bluesky: @norwichcathedral.bsky.social
X: @Nrw_Cathedral
LinkedIn: @norwich-cathedral
Please note that commercial photography is not permitted without the express permission of Luxmuralis, and all copyright for the show remains with the artist. For further details please visit www.projectionartgallery.com
Local media are attending the opening of Time by Luxmuralis.
A Cathedral photographer is also taking pictures and videos throughout the week. These pictures and videos will be used by Norwich Cathedral to promote the venue and its activities.
They may be published on the Cathedral’s website, social media and digital/printed publications and they may be published by Luxmuralis. They may also be circulated to the press and other media organisations for publication, transmission or broadcast.
Please note there is no cloakroom or baggage storage facility at this event.
You are encouraged to only bring the minimum amount of belongings that you need. Belongings must not be left unattended at any time.
The Refectory Café run by Bread Source will be open until 6pm as normal each day and a stall serving Bread Source treats and drinks will be open near the Cloister from 4.30pm until 7.45pm each night. The pop-up stall will be selling hot chocolate, filter coffee, mulled wine, soft drinks, cookies and cheese straws.
For visitors looking for a souvenir of their experience, the Cathedral Shop will be open every evening selling light-inspired gifts ranging from kaleidoscopes to candles, lamps and more.
Food and drink may be consumed in the Cathedral Close and Cloister but not inside the Cathedral Church.
No. Only assistance dogs will be admitted.
Unfortunately we are not able to accommodate parking for general visitors in the Cathedral Close.
There are good public transport links to the Cathedral and a number of car parks close by. For more information, please see the Getting Here page on the Cathedral website: https://cathedral.org.uk/visit/getting-here/
While tickets are non-refundable, they are transferable, allowing you to pass them on to friends or family if you find yourself unable to attend.